PC Work at Home Jobs » customer service

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mycitia — Sun, 10 Jul 2011 13:47:45 +0000

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Customer Care agents required

pcwo — Thu, 31 Mar 2011 10:20:40 +0000

Alpine Access is hiring 600+ customer service agents in Canada and also hiring in the US.

There are some English only positions and other positions are open to bilingual candidates.

Previous call center / customer support and work at home experience is preferred.

Minimum qualification: High school diploma or higher , should be at least 18 years old.

Background check will be conducted.

http://www.alpineaccess.com/en/apply-canada/current-opportunities/ - Vacancies in Canada

http://www.alpineaccess.com/en/apply/current-opportunities/ – Vacancies in US

Work at home customer service reps

pcwo — Sun, 20 Feb 2011 00:52:59 +0000

Staples Inc is hiring work at home customer service representatives to receive incoming calls . The candidate should have a noise free area at home, a high speed internet connection and be able to work without disturbances. The starting salary for this position is $9.05 per hour and candidates should undergo a background check.

More details at http://jobview.monster.com/GetJob.aspx?JobID=97126810

Inbound English and bilingual work at home customer service agents

pcwo — Fri, 29 Oct 2010 10:14:40 +0000

ACD Direct has an immediate need for English and Spanish Speaking customer service representatives to process inbound calls at their Virtual Call Center. Sales, Bilingual (Spanish), WAH, Volunteer experience an advantage. Suitable position for educators, college students, military, retirees and work at home parents. Call Center Experience or Professional Telephone Experience is required

ACD direct are currently offering a Holiday Special to help offset your initial startup costs. Until November 18th, 2010 Individuals who complete the entire certification process within 7 days of the date of notification of completed background check will receive a $20 refund of the certification fee on their first invoice!

Contractor Responsibilities

•Professionally handle incoming call requests from customers to ensure programming, equipment, and account needs are met/exceeded.

•Deliver world class customer service by communicating with energy and personal confidence.

•Project enthusiasm, warmth, smile and a “ready to assist” attitude with each call processed.

•Utilize tools and resources we provide to information and assist any caller you may encounter.

•Follow our secure web-based scripting to process each call.

•Verify callers information as it is provided to ensure accuracy.

•Accurately enter information you collect into our secure web-based scripts.

•Process calls routed to you efficiently and accurately.

•Stay up to date on procedural changes and information provided for each client and apply changes where necessary.

•Ability to multitask.

•Communicate effectively in verbal and written correspondence.

Minimum Skills and Qualifications:

•Minimum 6+ months of recent customer service, retail, or call center experience required.

•Moderate level of PC knowledge .

•Excellent interpersonal, organizational and communication skills (both verbal and written) required.

•Strong listening skills, professional telephone manner and ability to deal tactfully and effectively with customers in a fast paced customer focused call center.

•Ability to get along with others, accept constructive feedback and exhibit a positive attitude.

•Demonstrated passion for excellence with respect to treating and caring for customers.

•Ability to work effectively in a team environment.

•Strong decision making and analytical abilities.

•Ability to work in a fast paced, production environment.

•High school diploma or GED required.

•Must be able to type a minimum of 30 wpm.

•Must be flexible to work shifts as required (evenings, weekends, and holidays).

•Must be able to pass a background check.

•Must be able to attend all scheduled training classes and pass required exams during a 20 day time period.

•Must be able to provide a distraction free home office environment

•Must be able to meet all the work at home equipment and connectivity requirements

Work Station Requirements:

•Basic Analog residential telephone service

•Corded Telephone

•Digital phone service is permitted as long as the phone line can be used even if your computer is turned off.

•“Soft Phones” like Skype, Magicjack, etc. are not permitted

•NO Cell phones

•Phone must be in the same location as the computer to allow for being on the Internet and telephone at the same time

•Long distance is not required

•POTS Telephone Line Required

•Telephone Headset

*A noise cancelling telephone headset with mute feature.

•Computer Headset

*A VOIP headset with microphone for voice communication over the computer OR Standalone Microphone and Speaker Combination for voice communication over the computer.

•PC with Windows 2000, Windows XP, Windows Vista, or Windows 7

MAC and Apple systems are not compatible with our call routing system.

•Minimum PIII 800mhz and 512 MB RAM (Windows 2000 or XP operating systems)2GB (Windows)

•Internet Explorer (version 6.0 or later)

•Adobe Flash Player version 9.0 or later

•Virus Protection Software and Anti-Spyware software that is regularly updated

•Cable , DSL or FIOS internet Connection

•Satellite and WIFI are not accepted.

You can apply online at Contact Center Solutions – ACD Direct, Inc.

Work at home agent

pcwo — Sun, 30 May 2010 11:37:45 +0000

Work at home agents needed to provide information to customers who have enquiried about the products.

More information available at http://evest.tv/

Patient service representatives

pcwo — Wed, 31 Mar 2010 14:51:11 +0000

Kelly Services is recruiting for Work at Home Patient Service Representatives for a company located in NC.
Currently recruiting for the following hours. 10am-2pm Mon-Fri and (2) 4pm-8pm Mon-Fri.

The Patient Services representative (PSR) will be responsible for answering toll free line(s). PSR’s will provide information to patients interested in receiving dentures, partials, and/or extraction services.

More details at

http://www.careerbuilder.com/JobSeeker/Jobs/JobDetails.aspx?IPath=ILKV&ff=21&APath=2.21.21.0.0&job_did=J3G1W46PXNWSPLCH9H3&cbRecursionCnt=1&cbsid=ca6af37f144642e3b42c9b3fe2f3884f-323347225-RS-4

Sales and reservation Representative

pcwo — Sun, 31 Jan 2010 10:45:07 +0000

U-Haul is hiring E-Sales and Reservations Representative, work from home (WFH) position. As a remote team member you will receive incoming calls from customers calling specific U-Haul moving centers across the US and Canada. Representatives answer general product/rental inquiries and secure/schedule reservations for U-Haul trucks, trailers, towing devices and storage rooms. Representatives maintain close working relationships with U-Haul staff and personnel while also assisting customers with their moving and storage needs. The Center Sales and Reservations department is open 24 hours a day, seven days a week. You must be able to work one weekend day each week and holidays.

More information at http://uhauljobs.com/job_detail.aspx?aval_job_id=64985&mode

Customer service agents wanted

pcwo — Thu, 31 Dec 2009 07:06:08 +0000

Startrek is hiring work at home customer service agents. Work involves responding to customer inquires gathering, entering and confirming customer information, answering live customer questions via phone, resolving issues, providing customer care, engaging in live chat, responding to email, and handling sales calls with customers.

Salary: $9.00/hour

More information at http://careers.startek.com/homebased/detail.asp?jobid=srtPERM-WAH-2010

At home virtual service agent

pcwo — Sun, 01 Nov 2009 02:09:47 +0000

Virtuodesk is hiring independent contractors as virtual sales agents. Will be responsible for recording inbound calls on client lines and also making outbound calls.

From : http://www.virtuodesk.com/opportunities

Tier 1 tech support

pcwo — Fri, 09 Oct 2009 02:44:43 +0000

Volt Technical Resources is hiring Technical Support Representatives.

They provide the customer with technical assistance when they are setting up their Local Area Network, accessing the internet, configuring email accounts, and finalizing their television services.

Technical Support Representatives start off with the following:

$10.50/hr (Additional salary depending on your availability)

Medical and Dental Benefits after 30 days

Employee Referral Bonus Program

A great opportunity for career advancement

A variety of F/T and P/T schedules to choose from